Last updated: 15 September 2026
1. General information
SKS Sped Ltd respects privacy and protects the personal data of website visitors, customers, prospective customers, suppliers, carriers and business partners. This policy explains which data we collect, why and on what grounds we use it, who may receive it, how long we retain it and which rights you have.
Processing is carried out under Regulation (EU) 2016/679 (GDPR), the Bulgarian Personal Data Protection Act and other applicable legislation.
2. Data controller
SKS Sped Ltd
UIC: 208149471
Address: Bulgaria, 1404 Sofia, Bokar residential area, bl. 24, fl. 2
Phone: +359 88 231 5217
Email: office@sks-sped.com
Website: www.sks-sped.com
3. Personal data we process
We may process your name, company, position, telephone number, email and correspondence address; loading and delivery points; shipper, consignee and carrier details; date, mode of transport, description, quantity, dimensions, weight, pallets, packaging and special cargo requirements; messages and attachments; contracts, orders, quotations, invoices, payments, consignment notes, CMR and customs documents, complaints and claims.
When you visit the website, we may automatically process IP address, browser, device, operating system, date and time, pages visited, referral source and technical records required for security and proper operation.
4. Sources of data
We obtain data directly from you through the website, by telephone or email and through contracts and transport documents; from the organisation you represent; from shippers, consignees, carriers and other transport participants; from public registers; and automatically when the website is used. If you provide another person’s data, you must have the right to do so and inform that person.
5. Purposes and legal grounds
We process data to answer enquiries, clarify cargo and routes, prepare quotations, enter into and perform contracts, organise and track transport, prepare documents, issue invoices, handle complaints and comply with legal obligations. The legal grounds are steps taken before a contract, performance of a contract, compliance with legal obligations and our legitimate interests in protecting our operations, systems and legal rights.
Marketing communications are sent only where there is a valid legal ground. Where processing is based on consent, you may withdraw it at any time without affecting processing lawfully carried out before withdrawal.
6. Required data
Fields marked as mandatory are necessary to process your enquiry. Without them, we may be unable to prepare an accurate quotation, organise the service or meet contractual or legal obligations.
7. Recipients
Where necessary, data may be shared with authorised SKS Sped Ltd personnel; carriers, freight forwarders and logistics partners; warehouses, terminals, ports and airports; couriers; customs representatives; insurers; accounting, legal and audit advisers; hosting, email and IT support providers; banks; and public, judicial or supervisory authorities. Only the data required for the particular purpose is shared.
8. Transfers outside the EEA
International transport may require data to be transferred to recipients outside the European Economic Area. Such transfers take place only on a lawful basis and with appropriate GDPR safeguards, including an adequacy decision, standard contractual clauses, or where the transfer is necessary for a contract concluded in your interest.
9. Retention period
Personal data is retained for up to 3 years after the last communication or completion of the relevant service, unless the law requires another period or the data remains necessary for an ongoing contract, legal claim or proceeding. Accounting, tax and transport documents are retained for the mandatory statutory periods. Data is then deleted, destroyed or anonymised.
10. Cookies
The website may use strictly necessary cookies for operation, security and navigation. Analytics or marketing cookies are used only after prior consent where required. You may change your choices through the cookie settings.
11. Security
We apply appropriate technical and organisational measures against unauthorised access, misuse, disclosure, accidental loss, alteration or destruction. Access is limited to people who need it to perform their duties.
12. Your rights
You have the right to information and access; rectification; erasure; restriction; objection to processing based on legitimate interests; data portability where applicable; withdrawal of consent; protection from decisions based solely on automated processing; and a complaint to a supervisory authority. Certain rights may be limited where processing is required by law, contract or the defence of legal claims.
13. Exercising your rights
Send a request to office@sks-sped.com with the subject “Personal Data Protection”, or to the postal address above. Where identity is uncertain, we may request further information. We respond without undue delay and generally within one month. For complex requests, this period may be extended in accordance with the GDPR and we will inform you.
14. Complaints
You may lodge a complaint with the Bulgarian Commission for Personal Data Protection: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria, www.cpdp.bg, email: kzld@cpdp.bg.
15. Automated decisions and calculators
We do not make decisions with significant legal effects solely through automated processing. Results from the transport calculators are indicative and do not constitute a contract, final price, approval or binding quotation.
16. External links
The website may link to third parties. We do not control their privacy practices and recommend reviewing their policies.
17. Changes to this policy
We may update this policy following changes to legislation, services or processing practices. The current version and date of the latest update will be published on this page.